Cybersecurity Analyst I [United States]

 

The Associate Security Operations Analyst role is a career role focused on the support and administration of dedicated security infrastructure as well as security configuration embedded in operating systems, applications and middleware. The analyst is responsible to support information and systems protections across networks, servers, desktops and cloud infrastructure. The Associate Security Operations Analyst will manage incidents and resolve problems related to information security configuration and will often execute moves, adds and changes to a diverse catalogue of information security tools and platforms.

PRIMARY TASKS/RESPONSIBILITIES:

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• Maintain working knowledge of technical security configuration.
• Operate and maintain security infrastructure.
• Respond to events, threats, incidents, and policy non-compliance.
• Maintain documented operating procedures, execute operating procedures and utilize workflows and ticketing systems to request and document the fulfillment of work across the organization.
• Fulfill approved change requests and address incidents on a break/fix basis.
• Collect, analyze and report security metrics on a routine basis. Recommend changes and enhancements that improve security posture for the organization.
  

GENERAL OPERATIONS CENTER RESPONSIBILITIES:

Character/Judgment

• Appreciates and leverages the capabilities and ideas of all individuals
• Works effectively with individuals of diverse style, background, thoughts, perspectives, opinions, education, ability and motivation
  

Collaboration/Teamwork

• Works effectively and cooperatively in a team environment
• Establishes and maintains good working relationships across functions and organizational boundaries
  

Communications/Change Management

• Convey information and ideas clearly through a variety of communication vehicles to individuals or groups that engages and helps them understand and retain the message
• Identifies how self and others are impacted by change
• Uncovers and voices different perspectives of change. Advocates change and overcomes resistance
  

Customer Focus - Internal and External

• Effectively meets customer needs by building productive customer relationships
• Seeks and acts upon input from internal/external customers
• Proactively anticipates customer needs, takes action by implementing solutions
  

Dependability

• Establishes course of action for self and others to ensure that work is prioritized, organized and completed efficiently and effectively
• Ensures that work products are organized and delivered on time and within budget
  

Initiative

• Examines issues or problems by breaking them down into logical parts to make an informed decision
• Takes appropriate action to ensure prevention of the problem or issue in the future
  

Operational Excellence

• Provides value through high quality work
• Shows concern for all aspects of the job and accurately checks processes and tasks to ensure quality
• Originates action to improve existing conditions and processes. Actively seeks feedback to improve personal performance. Leverages defined methodologies introducing improvement opportunities rather than reinventing work that was defined
  

POSITION QUALIFICATIONS:

Required:

• Bachelor's degree in a related discipline. The right candidate could also have a different combination, such as 4 years' experience in a related field
• Prior internships or job exposure to infrastructure security software and support of security tools applied to networks, servers, endpoints and cloud security configuration. (1-2 Years)
• Demonstrated learning agility, willingness to proactively take on new experiences and then apply that learning to perform successfully in new situations.
• Progressive experience including customer support, maintenance and deployment of security tools and remediation of minor security incidents. (1-2 years)
• Proven track record as a member of or contributor to operational teams and processes, exceling at learning and managing multiple technologies.
• Highly motivated, self-starter with the ability to work independently and prioritize tasks in a dynamic work environment.
• Exposure to multiple security disciplines and technologies including Windows, Unix, Linux, data protections, endpoint controls, databases, wireless security and networking protocols, user access management, vulnerability management, patching tools, risk and compliance. (1-2 years)
• Proofpoint or other email security filter/tool (1-2 years)
  

Additional Optional Skills:

• GSEC, CompTia Security+, PCCSA, PCNSA, CCNA Cyber Ops, CCNA Security
• Knowledge of various programming languages such as Perl, HTML, Python
• Experience in Windows Server Administration
• Linux/Unix Operating Systems
• Cloud Infrastructure Management (VMware)
  

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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